Juste sublime elle est beaucoup plus jolie en vrai qu’en photo j’ai carrément hésité à la garder pour moi mais j’avais prévu de l’offrir en cadeau à ma maman alors c’est ce que je vais faire ! J’adore énorme coup de cœur alors que c’était l’article que j’aimais le moins de ma commande en photo !
Delayed delivery occurs in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur in-road and we seek your understanding and patience should this occur.
If you have not received your order after 30 days since your order was placed, please contact us. We will not respond to complaints regarding orders placed more than 60 days ago. International delivery is dependent not only on PostNL (Dutch postal service) but on the timeliness of your local postal service. We will then open a support ticket and investigate the location of your order. If your item is deemed lost in transit, we will resend a replacement order no earlier than 10 business days after we receive an answer to the investigation.
After your order has been processed, your package will then be picked up by our shipping company for dispatch. An email with your online tracking information will be send to you.
Please contact us as soon as possible if you'd like to cancel an order that you have just made.
We are not responsible for lost parcels because of an incorrect or insufficient address. Please note that we only deliver to home addresses, which is meant no delivery to pickup addresses, PO box or military addresses. If during your order you wrote another address that your home one and didn't receive your parcel, we are not responsible.
- Certain items may be on backorder
- Weight restrictions for regular shipping imposed by the post office